Policies
Terms and Conditions
Welcome to Skyn Allure, where we strive to enhance your natural beauty through our eyebrow services. By engaging with our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before availing of our services.
2. Services Offered:
We provide eyebrow shaping, tinting, threading, waxing, and other related services as outlined on our website or as discussed during a consultation.
3. Appointment Booking:
a. Appointments can be made online, over the phone, or in person.
b. A deposit may be required to secure an appointment, and it is non-refundable in the event of a no-show or cancellation less than 24 hours before the scheduled time.
4. Cancellation Policy:
a. We require at least 24 hours' notice for appointment cancellations.
b. Failure to provide sufficient notice may result in a cancellation fee.
5. Pricing and Payments:
a. Prices for services are listed on our website and are subject to change without notice.
b. Payments are due at the time of service and can be made in cash or through the accepted credit/debit cards.
6. Refund Policy:
a. Refunds will not be provided for services rendered.
b. If you are dissatisfied with the service, please contact us within 48 hours, and we will assess the situation on a case-by-case basis.
7. Hygiene and Safety:
a. We adhere to strict hygiene and safety standards to ensure your well-being.
b. Clients with contagious conditions may be refused service to protect the health of our staff and other clients.
8. Client Responsibilities:
a. Provide accurate information about allergies, sensitivities, or medical conditions that may affect the service.
b. Follow pre and post-care instructions provided by our technicians for optimal results.
9. Confidentiality:
All client information and records are confidential and will not be disclosed to third parties without explicit consent, except as required by law.
10. Intellectual Property:
a. All content, including but not limited to logos, images, and text, is the property of Skyn Allure.
b. Unauthorized use or reproduction of our intellectual property is strictly prohibited.
11. Governing Law:
These terms and conditions are governed by and construed in accordance with the laws of [Your Jurisdiction].
12. Amendments:
SkynAllure reserves the right to modify or amend these terms and conditions at any time. Changes will be effective immediately upon posting on our website.
By availing our services, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. If you have any questions or concerns, please contact us before proceeding with our services. Thank you for choosing Skyn Allure for your eyebrow needs.
Return Policy
Welcome to Skyn Allure, where customer satisfaction is our priority. This return policy applies to purchases made through our online platform for physical goods and digital content. Please read the following terms carefully before initiating a return.
2. Physical Goods:
a. Returns:
We accept returns for physical goods within 30 days from the date of purchase.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
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b. Refunds:
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable timeframe.
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c. Return Shipping:
Customers are responsible for the cost of return shipping unless the return is due to our error or a defective product.
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3. Digital Content:
a. Refunds:
Refunds for digital content (e.g., software, e-books, downloadable files) will be considered on a case-by-case basis.
If there is a technical issue or the digital content is defective, please contact our customer support within 15 days of purchase for assistance.
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b. Non-refundable Items:
Certain digital content may be non-refundable once downloaded or accessed. Such items will be clearly marked, and you will be notified before making the purchase.
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4. Process for Returns:
a. Contact Us:
To initiate a return, please contact our customer support at skynallurellc@gmail.com and provide your order number and reason for the return.
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b. Return Authorization:
Once your return request is approved, we will provide you with a return authorization and instructions on how to return the item.
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c. Return Shipment:
For physical goods, ship the item to the address provided with the return authorization.
For digital content issues, follow the instructions provided by our customer support.
5. Exchanges:
We do not offer direct exchanges. If you need a different item, please return the original item and place a new order.
6. Final Sale Items:
Certain items may be marked as final sale, and returns or exchanges will not be accepted unless the product is defective or the wrong item was shipped.
7. Changes to the Return Policy:
Skyn Allure reserves the right to modify or amend this return policy at any time. Changes will be effective immediately upon posting on our website.
By making a purchase on our website, you acknowledge and agree to the terms outlined in this return policy. If you have any questions or concerns, please contact us before proceeding with a return. Thank you for choosing Skyn Allure!
Digital Content Policy
Welcome to Skyn Allure, where we are committed to providing top-notch digital items to enhance your beauty experience. This Digital Item Policy outlines the terms and conditions related to the purchase and use of digital items offered by our business.
1. Digital Items Offered:
a. Our digital items include but are not limited to e-books, guides, video tutorials, and any other downloadable content related to eyebrow care and beauty.
b. These digital items are designed to provide valuable information and guidance to users for personal use.
2. Purchase and Access:
a. To purchase a digital item, customers must complete the payment process through our secure online platform.
b. Upon successful payment, customers will receive access to download the digital item through a provided link or other designated means.
3. Use and Restrictions:
a. The purchased digital item is for personal use only and is not to be shared, resold, or distributed in any form without explicit written consent from Skyn Allure.
b. Users are not permitted to modify, adapt, or create derivative works from the digital items.
4. Copyright and Ownership:
a. All digital items are the intellectual property of Skyn Allure and are protected by copyright laws.
b. Purchasing a digital item grants the customer a non-exclusive, non-transferable license to use the item for personal purposes.
5. Refunds:
a. Due to the nature of digital items, all sales are final, and refunds will not be provided unless there is a technical issue preventing access to the purchased digital item.
b. Customers experiencing technical difficulties should contact our customer support within 15 days of purchase for assistance.
6. Security and Privacy:
a. We take the security and privacy of customer information seriously. Purchases and personal information are protected through secure and encrypted transactions.
b. Customers are responsible for keeping their download links and access details secure to prevent unauthorized access to the purchased digital items.
7. Updates:
a. We may release updates or new versions of our digital items. Customers who have previously purchased a digital item may be eligible for free or discounted access to updates, as determined by Skyn Allure.
8. Changes to the Digital Item Policy:
Skyn Allure reserves the right to modify or amend this Digital Item Policy at any time. Changes will be effective immediately upon posting on our website.
By purchasing and downloading our digital items, customers acknowledge and agree to comply with the terms outlined in this policy. If you have any questions or concerns, please contact our customer support before making a purchase. Thank you for choosing Skyn Allure for your digital beauty resources!